Zachary D Ibi

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Verified Reviewer

Care less

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Paid Nov. Family died. Payment due Dec Informed Jan. 23 Paid Jan 23 Payment due Jan 22 Repossession on January 29.
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Preferred solution: Apology

Nailah S Ilw

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Verified Reviewer

Complaint

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Anna from the location in Pasadena, TX is very uncooperative, even to customers who have a great paying history. She forgets conversations and doesnt notate accounts and when you speak back to her, she changes what shes willing to do to work with you.
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Preferred solution: An extension of time to pay my balance.

User's recommendation: Beware!

Theresa P Sui

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Verified Reviewer

Title loan

I have paid double what I borrowed. I am now 100% disabled. Is there any way y'all could let me be pardoned and relieve me of any further obligation and get my title back? I don't have much money since I'm fully disabled. I can't even get the truck fixed that I got the title loan on. I just need help. Please, help me get this over with.
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Loss:
$11000

Preferred solution: Price reduction

Anonymous
map-marker Bellevue, Washington

Questions about loans

DONT I've just spoke to my attorney and was told not to say more to yall. But i.must say your unlicensed repo driver the one dating your little assistant working in the office...was just arrested for assaulting me a 60 year old woman with cancer 14 days past due
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User's recommendation: DONT DO IT

Fim H

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Verified Reviewer

I need help on my loan

I need help on my loan. The office I dealt with says it not up to them. Please help me. I cant lose my truck
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Preferred solution: Price reduction

Fim H

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Verified Reviewer

I need I need to refinance loan. I have been in hospital and I am on disability

I got put in hospital. Then transmission went out on my other vehicle. Im on disability and I need help. Ive been a customer for yrs.
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Preferred solution: Price reduction

Terrance B Aes

Worker at Birmingham Al 35214 refused to do his job.

A worker Cordell was asked Friday 9/16/22 to send a letter of guarantee to my insurance Co to pay off my vehicle and close the account. Today is Tuesday 9/20/22 and Cordell is sending blank documents to my insurance co since Friday the 16th as interest continues build on this account. Cordell needs to do his job because insurance is not paying extra interest because he refuses to do his job. The insurance company want this matter resolved now immediately and not by the end of the day.
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Loss:
$100

Preferred solution: Price reduction

Timmy H Rdd

I need help on my loan, I don’t want to lose my truck. I e been a good customer.

I need help please. I cant lose my truck.I have tried to contact everyone for just a little help. Im on disability and I dont want to lie my truck. No one will talk to me. It is my only way of going. Someone please help me. I dont know what else to say. Someone please call and help me.
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Preferred solution: Price reduction

Eleese K

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Verified Reviewer
| map-marker Birmingham, Alabama

Branch issues

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Staff (latisha) located at Bessemer super highway, was very rude and unprofessional, told lies on customer when customer had a simple misunderstanding. Laughed and started to explain to other customers customer personal information. Gave customer the run around about paying in full what i owed. Just very very unprofessional i could go on but dont have the time today, and would never recommend or be back. Never!!!
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Eleese K

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Verified Reviewer
| map-marker Birmingham, Alabama

Branch issues

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Also my car was damaged when title bucks towed it i have pictures and i also informed the IAA when i got my car and i will be filing a claim.
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Loss:
$200

Preferred solution: Price reduction

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